PRIVACY POLICY

At GREYFITZ, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us through our website, social media channels, or other services.

1. Information We Collect
  • Personal Details: Name, email address, phone number, and billing/shipping address.

  • Payment Information: Credit/debit card details or other payment information for order processing (we do not store payment details).

  • Account Information: Login credentials (if you create an account).

  • Browsing Data: Information about how you use our website, such as IP address, browser type, and cookies.

  • Order Details: Purchase history, preferences, and communication with our customer support.

2. How We Use Your Information
  • Order Processing: To manage and deliver your purchases, process payments, and communicate with you about your orders.

  • Customer Support: To assist with inquiries, returns, exchanges, or complaints.

  • Personalization: To tailor your shopping experience by offering recommendations and promotions based on your preferences.

  • Marketing: To send promotional emails, SMS, or notifications about new products, discounts, or special offers (only with your consent).

  • Improvement: To analyze website traffic, customer behavior, and feedback to enhance our services and website performance.

3. Sharing Your Information
  • Service Providers: Third-party partners such as payment gateways, delivery partners, and marketing agencies to perform services on our behalf.

  • Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

GREYFITZ uses cookies and similar tracking technologies to enhance your browsing experience. These allow us to:

  • Recognize your preferences and settings.

  • Track website traffic and user behavior.

  • Deliver targeted advertisements based on your interests.

You can modify your cookie preferences in your browser settings.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure. We urge you to protect your account credentials and report any suspicious activity to us immediately.

6. Your Rights
  • Access: Request details about the personal information we hold about you.

  • Correction: Update or correct any inaccurate information.

  • Deletion: Request the removal of your personal information, subject to legal or contractual obligations.

  • Opt-Out: Unsubscribe from marketing communications by clicking the "Unsubscribe" link in emails or contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

8. Changes to the Privacy Policy

GREYFITZ reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant updates may be communicated via email or other channels.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out to us:

  • Email: greyfitzclothing@gmail.com

  • WhatsApp: +91 8530096496

  • Instagram: @greyfitz_

By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting GREYFITZ!